The Manitoba government has announced a significant funding boost of $510,000 to United Way Winnipeg to support the continued delivery of 211 Manitoba, a 24-hour service that assists Manitobans in accessing social, health, and government services across the province. The announcement was made today by Families Minister Nahanni Fontaine.
“Part of making sure Manitobans can access the services and supports they need to thrive is helping everyone connect to these services,” said Fontaine. “211 Manitoba helps people identify, understand and use government and community-based programs and services including offering one-on-one support to Manitobans navigating complex systems like health care and social services.”
211 Manitoba is a helpline and comprehensive online database that connects Manitobans to community, social, health, and government services and resources across the province. The coordinated national network provides free, confidential support 24/7, ensuring individuals can easily access the help they need when they need it.
This funding will help United Way Winnipeg continue to provide online, chat, and phone services in more than 200 languages. It will also help the service grow its collaborative partnerships with service providers and create wider awareness of 211. Since the phone line was introduced, more than 52,000 people have called 211.
“We are so grateful for our relationship with the Manitoba government. Without this support, we would not be able to continue to be a vital resource for thousands of Manitobans every year,” said Tammy Reimer, director of 211 Manitoba. “With an increasing number of callers expressing more complex needs, it’s critically important 211 remains a first step to help for anyone who needs it including from parents seeking mental health resources for their kids, isolated seniors connecting with social activities and Winnipeggers finding housing supports. When we make it possible for people to easily reach out, find resources and begin on a path to healing, our whole community gets stronger as a result.”
211 Manitoba is also a valuable resource for frontline professionals seeking additional supports and resources for their clients, the minister noted. It helps connect Manitobans with the people best positioned to support them and reduces calls to 911 by directing appropriate resources to non-urgent situations, 311, and Health Links-Info Santé.
Manitobans can dial 211 anytime from anywhere in the province to connect with a community navigator who will help them find appropriate resources available nearby. Individuals can also access resources online at 211 Manitoba.
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