Manitoba Hydro says that a rash of scam phone calls has once again hit customers.
A similar scam made the rounds in Manitoba in early June of 2019.
The scammers usually call to say that your account is in arrears and immediate payment is required or you will be disconnected.
Hydro says the scam calls are sophisticated and use recordings that sound like Manitoba Hydro representatives. The scammers also spoof the call display with an actual Manitoba Hydro phone number 1-866-624-9376.
Typically these scammers leave a voicemail asking you to call a different phone number. If you do call it they will pretend to look up your account. They will then try to arrange payment by having you go to a non-hydro location like a Bitcoin ATM to make payment.
Hydro does not accept payment in bitcoin, by wire transfer, credit cards or over PayPal.
Manitoba Hydro has four phone numbers for customers to deal with their hydro account: 1-866-624-9376, 1-866-890-3856, 204-480-5900 and 204-480-5901. You should never call another number about your hydro account.
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